Bookstore and Spirit Shop Coordinator

Department:
Finance & Administration
Working Title:
Bookstore and Spirit Shop Coordinator
Supervisor:
AVP of Operations
Nature of position:
Permanent, Full-time
Days Worked:
Monday – Friday, some weekends
Hours/Shift worked:
8:00 a.m. – 5:00 p.m., some evenings
Travel:
Up to 25%

Salary
Competitive and commensurate with training and experience.
Position Overview: We are seeking a passionate and organized individual to fill the role of Bookstore
and Spirit Shop Coordinator. Under the general supervision of the AVP of Operations, the Bookstore &
Spirit Shop Coordinator will participate in operating, planning, and controlling the operations of the
Bookstore and Spirit Shop as a fiscally viable Auxiliary Enterprise This position plays a pivotal role in
managing the daily operations of both the bookstore and spirit shop, ensuring that they are well-stocked,
efficiently run, and provide excellent customer service.

REPRESENTATIVE DUTIES:

• Work with AVP of Operations to determine physical layout of all merchandise department areas to
  ensure optimal use of space as well as esthetic qualities necessary to create a pleasing retail
  atmosphere to the campus community that enhances merchandise sales and inventory turns.
  Considerable time and effort are spent on floor merchandising and product display and placement.
• Coordinate and attend all external sales and promotional events that involve goods from the Spirit
  Shop, Campus orientations/events, sporting and graduation events. Determine merchandise to be sold,
  arrange for sales and cashiering staff, set up, tear down, and accountability for goods sold.
• Work with the finance department as necessary to ensure accurate invoicing and discounts are being
  taken as appropriate, review and sign off on all Mark Ups/Downs. In compliance with internal control
  guidelines, maintain appropriate separation of duties when processing financial transactions.
• Inventory Management: Maintain accurate inventory records for both the bookstore and spirit shop,
  including ordering, receiving, and stocking merchandise.
• Product Selection: Work closely with vendors and suppliers to curate a diverse selection of, apparel,
  gifts, and spirit items that appeal to our community.
• Visual Merchandising: Create visually appealing displays and layouts to showcase merchandise
  effectively and drive sales.
• Customer Service: Provide exceptional customer service to all patrons, addressing inquiries,
  processing transactions, and resolving any issues or concerns in a timely manner.
• Sales and Promotions: Develop and implement sales strategies, promotions, and events to boost
  revenue and engage the community.
• Marketing and Outreach: Collaborate with the marketing team to promote bookstore and spirit
  shop offerings through various channels, including social media, email newsletters, and campus
  events.
• Financial Management: Monitor sales performance, track expenses, and prepare regular reports to
  evaluate the financial health of the bookstore and spirit shop.
• Team Leadership: Supervise and train bookstore and spirit shop staff, fostering a positive work
  environment and ensuring that team members are knowledgeable and motivated.
• Compliance: Ensure compliance with all relevant policies, procedures, and regulations governing
  bookstore and retail operations.
  Qualifications:
  Bachelor’s degree in business, marketing, retail management, or a related field preferred.
  Previous experience in retail management, preferably in a bookstore or similar environment.
  Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  Excellent communication and interpersonal skills, with a customer-focused mindset.
  Proficiency in inventory management software and Microsoft Office Suite.
  Creative flair with a passion for books, fashion, and school spirit.
  Benefits:
  Competitive salary commensurate with experience.
  Comprehensive benefits package, including health insurance and retirement plans.
  Opportunities for professional development and career advancement.
  Vibrant and inclusive work environment within a supportive community.
  SUPPLEMENTAL INFORMATION:
  To apply, please complete the Thomas University application at www.thomasu.edu/employment;
  send an email with the subject noting “Spirt Shop” to Laura Pitts, Office of Human Resources:
  lpitts@thomasu.edu, and include:
• Cover letter addressing the qualifications sited above.
• Curriculum vita
• Names and contact information of three professional references
• Unofficial transcripts of terminal degree (Official transcripts due upon hire
  All electronic submissions should be in Microsoft Word or PDF format.